Service Fulfillment Policy

This Service Fulfillment Policy explains how BARBERS STUDIO LLC delivers the services, prepaid packages, and gift certificates you purchase through our website and Shopify-powered checkout. It is the service equivalent of a traditional shipping policy for an appointment-based barber studio.

What we sell

• Barber services — performed in person at our private studio (for example Classic Haircut, Skin Fade, Beard Trim, Hot Towel Shave, and related services).
• Prepaid membership packages — blocks of visits redeemed over time at the studio.
• Gift certificates — monetary credit for services, delivered digitally and/or available for in-studio use.

We do not ship physical retail merchandise as a core offering. Fulfillment means confirming your purchase, scheduling (when applicable), and performing or enabling redemption of the purchased service.

Studio location (place of fulfillment)

Services are fulfilled at:

• BARBERS STUDIO LLC
• 2020 Shenandoah Blvd, Chipley, FL 32428, USA

Hours: Monday–Friday 9:00 AM – 8:00 PM; Saturday–Sunday 10:00 AM – 6:00 PM. Appointments are recommended for weekends and evenings.

Order processing

• Online orders placed through our Shopify Buy Buttons / checkout are typically confirmed by email shortly after payment is authorized.
• We aim to review and acknowledge new prepaid purchases within 1–2 business days.
• Purchasing a service online does not automatically reserve a calendar slot. You (or we) must still schedule an appointment unless otherwise stated in your order confirmation.

Scheduling your service

After purchase, book your visit by contacting us:

• Email: stevcart92@outlook.com
• Phone: +1 (948) 214-8794

Please include your order number, preferred dates/times, and the service or package purchased. We will confirm availability as soon as reasonably possible. Appointment times are subject to studio capacity and existing bookings.

Fulfillment timelines

• Single services: Fulfilled when you attend your confirmed appointment and the service is completed.
• Packages: Each visit is fulfilled when redeemed at a confirmed appointment until the package balance is used or expires per our Refund & Cancellation Policy.
• Digital gift certificates: Delivered by email to the address provided at checkout, usually within 24 hours after payment (often sooner). Check spam/junk folders if you do not see the message.
• In-shop gift certificates: Available for pickup or issuance at the studio during business hours when arranged with us.

Service areas

Our services are fulfilled in Chipley, Florida, at the address above. We do not currently offer mobile / traveling barber fulfillment unless expressly agreed in writing for a specific booking.

Delays

Fulfillment may be delayed due to high demand, illness, weather, power outages, holidays, or other events beyond our reasonable control. If we cannot fulfill a confirmed appointment, we will notify you and offer rescheduling. If rescheduling is not possible, see our Refund & Cancellation Policy.

Customer responsibilities

• Provide accurate contact and payment information at checkout.
• Arrive on time for confirmed appointments.
• Notify us at least 24 hours in advance to cancel or reschedule.
• Keep gift certificate codes and confirmation emails secure.

Damaged, incorrect, or incomplete fulfillment

If you believe a digital certificate was not delivered, an order confirmation is missing, or a package balance was applied incorrectly, contact us within 7 days of the issue. We will investigate using Shopify order records and studio appointment logs and will correct errors where verified.

Taxes

Applicable sales taxes may be calculated and charged at Shopify checkout based on your billing details and Florida tax rules. Tax treatment of services may vary; the amount shown at checkout is authoritative for that order.

International customers

Our studio serves clients in person in Chipley, FL. Online purchases from outside the United States are fulfilled only as prepaid credit for services performed at our Florida location (or digital gift certificates redeemable there). We do not provide cross-border shipping of physical goods.

Questions

For fulfillment questions, contact:

• Email: stevcart92@outlook.com
• Phone: +1 (948) 214-8794

Related policies: Privacy Policy · Terms of Service · Refund & Cancellation Policy

Last updated: August 31, 2026